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Website Survey

  We are looking to improve the BT Conferencing website and would appreciate your feedback to ensure you get the information and resources you need to get the most out of your conferencing services. Please take a few moments to provide your feedback.


1 Are you an existing BT Conferencing customer?
 
Yes Yes
No No


2 Are you responsible for conferencing and collaboration purchasing within your organization?
 
Yes Yes
No No


3 Please provide your job title:
 
Job Title:


4 How did you find the BT Conferencing website today?
 
Via a search engine Via a search engine
I knew the website address I knew the website address
Via a BT Conferencing email Via a BT Conferencing email
Via information from my company Via information from my company
Other (please specify): Other (please specify):
  If you selected via a search engine, please specify which one:


5 Was this your first visit? If not, how often do you visit?
 
This was my first visit This was my first visit
I visit daily I visit daily
I visit weekly I visit weekly
I visit monthly I visit monthly
I visit once every few months I visit once every few months


6 What do you want from your BT Conferencing website. Please rank these online activities in order of their importance to you: (1 being most important to 6 as the least important)
 
  1 - Critical 2 3 4 5 6- Least Important
Company information 1 - Critical 2 3 4 5 6- Least Important
Information on audio, web, and video services 1 - Critical 2 3 4 5 6- Least Important
Information on Unified Communications services 1 - Critical 2 3 4 5 6- Least Important
Special pricing and promotions 1 - Critical 2 3 4 5 6- Least Important
Conferencing product demonstrations 1 - Critical 2 3 4 5 6- Least Important
Information on Conferencing and Green initiatives 1 - Critical 2 3 4 5 6- Least Important
Book and manage conferencing online 1 - Critical 2 3 4 5 6- Least Important
Information on how conferencing can save you money, ROI calculators etc. 1 - Critical 2 3 4 5 6- Least Important
Conferencing Help & Support 1 - Critical 2 3 4 5 6- Least Important
Industry News and Updates 1 - Critical 2 3 4 5 6- Least Important


7 How would you rate the following regarding our website today? ( 1 being very good to 6 being inadequate)
 
  1 - Very Good 2 3 4 5 6 - Inadequate
User-friendliness 1 - Very Good 2 3 4 5 6 - Inadequate
Manageability 1 - Very Good 2 3 4 5 6 - Inadequate
Content 1 - Very Good 2 3 4 5 6 - Inadequate
Design 1 - Very Good 2 3 4 5 6 - Inadequate


8 Would you like general pricing information available on the website, or to be provided differently?
 
General Pricing info on the website General Pricing info on the website
Provided via telephone, tailored to my needs Provided via telephone, tailored to my needs
Provided via email, tailored to my needs Provided via email, tailored to my needs
Other (please specify): Other (please specify):


9 Please provide any other suggestions or comments for the design of our new website.



Click here to finish the survey